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TERMS AND CONDITIONS

We are very happy to welcome you to our website www.langlangparfums.com (hereafter to be called the "Website"). LANG LANG PARFUMS is a registered trademark of the company FRAGRANCE INSPIRATIONS, and would like to emphasize its importance to respect the trust that you show us, and is very careful meeting the requirements of professional diligence regarding e-commerce and Direct Marketing. FRAGRANCE INSPIRATIONS is company registered in France, at 17 Rue de Colisée, 75008 Paris, France (registration number: 789 944 378). We will do our utmost to guarantee the accuracy and reliability of the content of this website, that we reserve the right to correct or modify at any moment without any prior warning. Although, we cannot guarantee the exactitude, precision or exhaustivity of information available on this Website. Thus, in consequence we decline any responsibility: 

- Of all errors or omissions of any kind that may affect the content of this Website.

- Any damages resulting of an intrusion of a third party that may incur in modifications of the information that is made available on the Website.

- And moreover for any damages, or injury caused by any failure of performance, error, omission, interruption, communication line failure, delay in operation, transmission, defect, theft, virus or destruction or unauthorized access to, or alteration to this Website.  

The present terms & conditions of sale are solely valid for the sale of products proposed on this Website. They will be systematically accessible on the Website by the purchaser at the moment of validating an order.

In consequence, by placing an order, implicates acceptance of these terms & conditions of sale excluding all other conditions that are present in mailing pieces or catalogues.

Website Editor

Guru Guru

Company registration number: Paris 789 755 667 00019

VAT registration number: FR12789755667

Address: 83 Rue Truffaut, 75017 Paris, France.

Director: Alexis lePortz

Website Hoster

The Website is hosted at: Amazon Web Services, Inc.

Address: P.O. Box 81226. Seattle, WA 98108-1226

Tel: (206) 266-4064 

Privacy And Security

FRAGRANCE INSPIRATIONS company value the trust that you place in us and follow strict security procedures to put in place the Data Protection Act. As indicated in the Data Protection Act 1998, you have the right to access, to rectify or delete your personal data. You can implement your right, by completing the online form or by writing to our Customer Service at 27 avenue de lOpéra, 75001, Paris, France. Don't forget to mention your, Name, Surname, complete address and where applicable your customer number.

Please, review our Privacy Policy, which forms a part of these terms and conditions and governs your visit and your purchases on this Website. 

Webmaster

To contact our webmaster, click here 

Customer Service

For all information, questions or advice, our customer service department is at your disposal:

BY POST

27 avenue de lOpéra, 75001, Paris, France.

Click here to open the "Contact-Us" form

BY EMAIL

support@langlangparfums.com

TELEPHONE

0811-260-730

(Monday - Friday, 9am - 6pm)

IMPORTANT

Offers and prices
All the product offers proposed on this Website are available only in all the countries with Euro currency (Austria, Andorre, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Irland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, Spain, Slovakia, Slovénis, Vatican), Switzerland and the UK. The promotional offers are only valid for the duration of the concerned commercial offer.

The prices on this Website are indicated in EUROS (EU) including taxes, although excluding delivery fees and are susceptible to changes during the year. Products are invoiced at the price indicated at the time of validating an order.

See the Website for applicable promotions.

Products will remain the property of FRAGRANCE INSPIRATIONS until complete payment of the LANG LANG PARFUMS given price.

Prohibition To Sell Out Of Networks

Our products are solely intended to be sold through our distribution networks. Consequently, any sale, purchase or prize giving of our products with the purpose of reselling outside of our networks, namely through websites, are forbidden. Regardless of any damage to the reputation of the brand or the integrity of our products, such reselling of our products shall be likely to engage the civil and, if need be, penal liability of its authors.

The Order Process

The different steps of placing an order are as follows: You select the product(s) of your choice and add them to your shopping basket, you can at any moment check the products in your shopping basket, the price and apply any modifications (confirm or correct) prior to finally placing your order. You log-in (with your email and password). If you are a new customer, you have to create an account and you then must log-in by entering a valid email address and a password (personal and confidential) that will be asked throughout the Website. Your payment should be made via Credit or Debit Card - CB France, VISA, MASTERCARD or PayPal. You will then choose your delivery address, that you will then have to validate. Before your order can be accepted, the credit/debit card details you give to us will be submitted to validation.

The supply of your personal information are compulsory for the treatment and delivery of your order. When you confirm your order by clicking on the button "Validate", you declare to have accepted these and all the terms and conditions. Your order is then treated by our Customer Service department. Once your order has been placed, we will send you an automated email acknowledgement, to your given email address, providing you with a detailed summary of your order and the total and final price charged the amount to be invoiced and the delivery address you opted with.

For technical reasons the minimum amount of an order placed online is fixed at 6 items by reference, excluding shipping fees.

You agree that our order registration systems are proof of the nature and date of your order. We would like to point out that your order is limited to the quantity of 6 items by reference. We do although, reserve the right to cancel all orders with a customer that has an outstanding payment or with whom we are in legal proceedings regarding a payment of a previous order, or for any other lawful reason namely to the unusual nature of an order.

Product Availability

Our product proposed on the Website are only valid while stocks last. In the case where a product does become unavailable, after you have placed an order, we will do our utmost to send you this product you ordered as soon as possible. If you prefer you may cancel your order (refunds by the chosen payment method, or by a credit note) by contacting us by email. In the case where a product does become unavailable FRAGRANCE INSPIRATIONS will reimburse you, unless we would be able to send you a substitute (necessarily a product of equivalent quality and commercial value); if this product does not suit you, you can return it to us within a delay of 14 days, once you have received the product, and we will refund you for your product (within a delay of 14 days).

Payment

The payment of your purchases on the Site is exclusively in EUROS.

LANG LANG PARFUMS proposes payment exclusively via a valid Credit or Debit Card - CB France, VISA, MASTERCARD ELV, or PayPal, you declare to be the holder of this card. The order value will be debited at the time of placing your order.

Payment by credit card is secure. The order transaction is directed in crypted mode to a server to validate your credit or debit card details you submit to us, in mode SSL (Secure Socket Layer), we do this before your order can be accepted. Once this has been done, we will acknowledge that your order has been received by sending you an email acknowledgement of your order to the email address you have provided in your registration form. Please, contact your Bank if you need more information.  

Delivery

Our products are delivered from France only Euro currency countries (Austria, Andorra, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Irland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Spain, Slovakia, Slovénis), Switzerland and the UK according to the delivery address that is indicated during the process of the order. It is your responsibility to complete your delivery address with utmost precision to ensure the correct delivery of your parcel. You will be delivered in a period of 14 working days after your order has been confirmed. (The delay indicated is subject to availability of products and the standard delivery fees are at 9) 

Right To Cancel - Satisfaction Guaranteed Or Refunded

Your satisfaction is our top priority and we do our best to satisfy our customers with each order. If your product(s) does not meet your expectations, do not worry. You have the right to cancel your order within a period of 14 days begins on the day on which you receive your products, according to the law. In such a case, you have to inform us of your decision to cancel your order within such a period of 14 days via our website at www.langlangparfums.com by clicking on «Contact us». In this last case, we will send you an acknowledgement of receipt by e-mail. You may also use the cancel form attached.

You have to send back your product(s) in its original package and in perfect condition to the following address:

DUHAMEL LOGISTIQUE

PA de la Fringale

Voie de lInstitut

27100 VAL DE REUIL 

And no later than 14 days at the latest after you have informed us of your cancellation of your order. We commit ourselves to exchange your product or, at your choice, to refund it as quickly as possible, at the latest within 14 days from your cancellation. However, your refund may be deferred until we receive the product(s) back or a proof of shipment. The refund will take place as follows:

- Your parcel has been returned entirely, we will refund the price of the parcel and eventual postage & packing fees. Return shipping fees will not be refunded.  

- Your parcel has been returned partially (you keep some products). We will refund the price of returned products. The postage, packing and return shipping fees will not be refunded.

Guarantee Of Conformity

If the products delivered were damaged or faulty upon receipt, or if the products you have received are not the products you originally ordered, you may exchange your goods or obtain a full refund. We will refund the price of the product, eventual postage, packing and return shipping fees.

Customer Guarantee

You benefit the legal guarantee of our delivered products. We ensure your consumer rights and the respect of the general requirements of professional diligence, in particular regarding manufacturing or our products, e-commerce and Direct Marketing.

Responsibility

Products proposed are in conformity with European regulations. 

FRAGRANCE INSPIRATIONS will not be held responsible for non-delivery of orders in case of out of stock products, natural disaster, postal strikes/problems or delivery service provider strikes/problems FRAGRANCE INSPIRATIONS will not be responsible for any indirect damages after the following: loss of exploitation, loss of profit, damages or costs.

The buyer, prior to his order, declares to have full legal capacity, allowing him to engage under these Terms of Use. FRAGRANCE INSPIRATION cannot verify the legal capacity of its visitors and buyers. Therefore, if a person does not have legal capacity to order and buy any of the items on the Site, its guardians (parents, guardians, or other responsible) take full responsibility for this Order and should particularly has to pay the price.

The LANG LANG PARFUMS Website may contain links from other websites. Please be aware that we are not responsible for the privacy practices as well as the contents of other websites, that may be contradictory with French laws and legislations.

In other respects, FRAGRANCE INSPIRATIONS would like to remind you that all links to the Home Page or any other pages of the Website are to be subject to prior and written acceptance by FRAGRANCE INSPIRATIONS.

Intellectual Property

The entire contents of LANG LANG PARFUMS Website: brands, drawings, models, logos, graphics, etc ... are protected by international copyright and are the property of FRAGRANCE INSPIRATIONS. Therefore, the contents of the pages of this Website may not be reproduced in whole or in part without the prior written consent of FRAGRANCE INSPIRATIONS. In this respect, none of the providers of the Website will give a license nor authorization, other than the consultation of the Website.

Unless otherwise specified herewith, the trademarks, trade names and logos of LANG LANG PARFUMS appearing on this Website may not be used in any manner whatsoever without the prior written consent of FRAGRANCE INSPIRATIONS. FRAGRANCE INSPIRATIONS reserves the right to modify or eliminate any element of the content of this Website and the offers without prior written notice.

Legal Notice

The present contract abides the French law. The language for the conclusion of the present contract is English. Your use of this Website and any purchase you make of any goods from LANG LANG PARFUMS shall be governed by French law and be submitted to the exclusive jurisdiction of the French courts.

Modifications Of The General Terms & Conditions Of Sale

Considering the evolution of the Website, FRAGRANCE INSPIRATIONS reserves the right to adapt or modify at any moment the present terms & conditions of sale. The new terms & conditions of sale will be made available to the customer via the modification of the online information on this Website and will be put into practice on orders validated after the date of modification

Last update: March 2015